TURN-AROUND TIME?

I want to ensure that I am providing you with the Highest Quality Product, I take my time making sure everything you receive is as close to perfect as we can get it! Turn around times will vary depending on what you ordered and the style.

CUSTOM TUMBLER and CHARCUTERIE BOARD ORDERS

My goal is to have your items completed within 4 weeks of your order date.  I say this to be safe on my end, but your Items could potentially be finished before then! I strive to get everything finished as soon as possible, but the TAT will depend on my work load!

READY TO SHIP ITEMS

Ready to ship tumblers are ready for immediate pick up, or will be mailed out within 5 days.  Unless you want a name to add to your custom tumbler.  That will delay your cup by 5-7 days.

CARE OF PRODUCTS

TUMBLER CARE

Included in your Tumbler, will be a care card. Please read them carefully & follow as instructed. Also posted below.

  • Do not soak your tumbler. It can lead to the Epoxy Seal breaking and ruining the artwork.
  • Please DO NOT put it in Dishwasher or Microwave.
  • Do not leave in direct sunlight for long periods of time. Although we use high quality epoxy with 500* heat resistance and UV protection, long term exposure to UV rays can damage/fade your cup design. This can also cause premature yellowing of the epoxy.
  • Avoid dropping or rough handling of products. Tumblers can crack or the seal can be broken if dropped the right way.

RETURN POLICY

Please note that all sales are final! I do not accept returns, refunds or exchanges. All items are custom made which prohibits me from reselling items. If there is a mistake made on MY end, refunds will be provided.

TURN-AROUND TIME?

I want to ensure that I am providing you with the Highest Quality Product, I take my time making sure everything you receive is as close to perfect as we can get it! Turn around times will vary depending on what you ordered and the style.

CUSTOM TUMBLER and CHARCUTERIE BOARD ORDERS

My goal is to have your items completed within 6-8 weeks of your order date.  I say this to be safe on my end, but your Items could potentially be finished before then! I strive to get everything finished as soon as possible, but the TAT will depend on my work load!

READY TO SHIP ITEMS

Ready to ship tumblers are ready for immediate pick up, or will be mailed out within 5 days.  Unless you want a name to add to your custom tumbler.  That will delay your cup by 5-7 days.

CARE OF PRODUCTS

TUMBLER CARE

Included in your Tumbler, will be a care card. Please read them carefully & follow as instructed. Also posted below.

  • Do not soak your tumbler. It can lead to the Epoxy Seal breaking and ruining the artwork.
  • Please DO NOT put it in Dishwasher or Microwave.
  • Do not leave in direct sunlight for long periods of time. Although we use high quality epoxy with 500* heat resistance and UV protection, long term exposure to UV rays can damage/fade your cup design. This can also cause premature yellowing of the epoxy.
  • Avoid dropping or rough handling of products. Tumblers can crack or the seal can be broken if dropped the right way.

RETURN POLICY

Please note that all sales are final! I do not accept returns, refunds or exchanges. All items are custom made which prohibits me from reselling items. If there is a mistake made on MY end, refunds will be provided.